Starbucks - Serravalle Designer Outlet : Via della Moda, 1, 15069 Serravalle Scrivia AL, Italy

The place was clean, well organized, and comfortable to sit in. Staff were friendly and service was fast despite the crowd. Drinks were prepared correctly and tasted as expected from Starbucks. A good place to take a break while shopping.

When I asked the staff (male) why my “CARAMEL” macchiato does not taste at all like caramel very rudely answered if you want it to taste like caramel you should pay extra. Why on earth I should pay extra when I’ve already paid extra for the …

At the beginning, the staff’s behavior was not good. First, the cashier: I asked her for two coffees and that each cup should have the person’s name written on it, but she didn’t do that and wrote one name on all the cups. I told her to …