DieCrema GmbH : Löwenburgstraße 14, 53604 Bad Honnef, Germany

Sadly had a bad experience with this company, many calls, many emails, no responses. Every call resulted in a 'this will be handled today' but to no avail and ultimately a very frustrating experience that wasted a lot of time. Would suggest treating peoples time with more respect and better communication.

I'm very happy with my order at DieCrema! The quality of the beans is amazing and the support team is very helpful. After an external delivery company made an error, DieCrema were very kind and resend the package to my place. Many thanks for the great coffee!

Professional and timely support. Being first time owner of a professional coffee machine, I asked for some support resolving minor issue with my grinder after the purchase. They helped for resolution and further suggestions. Fully recommended.